The way customers buy cars has changed forever. Today’s shoppers expect convenience, transparency, and control. But not every digital retail solution is built to meet these expectations. Outdated or underperforming platforms can frustrate buyers, stall deals, and drag down profitability.
If your current system isn’t delivering the results you need, here are five signs it’s time to consider a change—and why a modern solution like AutoFi can make all the difference.
Have you noticed high abandonment rates during the shopping process, before you can get a lead? That’s often a red flag that your digital retail solution isn’t keeping customers engaged. Confusing user flows, clunky interfaces, and disconnected steps cause buyers to give up before they ever reach the finish line.
What AutoFi does differently: Our intuitive, finance-first experience keeps customers engaged with seamless workflows. By removing friction, AutoFi helps dealers reduce drop-off rates and convert more shoppers into buyers.
Not every buyer wants to come in just to “see numbers.” If your salespeople can’t guide a shopper from anywhere, share live deal options, align on payments, and provide a real offer, you’re losing the battle to those that make it easy.
What AutoFi does differently: AutoFi gives your team a true remote selling platform.
- Remote Deal Share: Co-shop live with the customer—look at the same deal, answer questions in real time, keep momentum.
- Quick Quote: Automated delivery of a remote AutoFi offer (sent via your CRM) to online shoppers from any lead source, 24/7.
Bottom line – most digital retail tools capture leads. AutoFi helps you sell from anywhere.
Customers want transparency. If your platform can’t connect to lenders in real-time, buyers end up with unrealistic expectations about their monthly payments or approvals. That lack of clarity can create mistrust and lead to stalled deals.
What AutoFi does differently: AutoFi connects dealers to a broad network of lenders with real-time decisioning. Customers see accurate, penny-perfect payments, with real lender offers, up front, helping you build trust and close deals faster.
One of the biggest frustrations for today’s car buyers is repeating steps in-store that they already completed online. If your digital retail solution doesn’t carry customer progress into the showroom, you’re creating unnecessary friction that kills momentum.
What AutoFi does differently: AutoFi delivers a true omnichannel experience. Customers can start their journey online—exploring vehicles, structuring deals, applying for credit—and then pick up exactly where they left off in-store. No wasted time, no repeated steps, just a consistent experience that builds confidence.
Without insights into customer behavior, funnel performance, or lender activity, it’s nearly impossible to optimize your digital retail strategy. If your solution can’t show you where customers are getting stuck—or how your lenders are performing—you’re flying blind.
What AutoFi does differently: AutoFi provides dealers with robust reporting, analytics, and performance management. You gain clear visibility into the customer journey, see lender performance, and understand exactly where to make improvements that drive more sales.
Don’t Let Basic Digital Retail Tools Cost You Customers
If any of this sounds familiar, your current digital retail stack is probably more checkbox than growth engine. In a market where shoppers comparison-shop in seconds, you can’t afford slow, disconnected, or ineffective experiences.
AutoFi is built for dealers who want to win the sale, not just capture the lead, PERIOD!
Ready to see what a modern digital retail platform can do when it’s built for selling? Let’s put AutoFi to work for your store, schedule a demo today!