Watch the Conversation

At NADA 2026, JB Burnett of Preston Automotive Group joined AutoFi CEO Kevin Singerman to discuss how dealerships can adapt to today’s buyer expectations.

In this interview, JB explains how Preston is transforming the buying process by giving customers greater transparency and control while maintaining dealership profitability.

Key Takeaways

1. Let Customers Structure Their Deal
Modern buyers want to explore payment options online and in the showroom. Giving them control builds trust and speeds up the purchase process.

2. Use AI to Match Shoppers With the Right Vehicle
Instead of guessing what customers can afford, AI-powered tools help match buyers with vehicles that align with their real purchasing power.

3. Blend Digital Convenience With In-Store Expertise
Digital tools don’t replace the sales team, they enhances it. Customers can complete parts of the journey online and finish confidently in the showroom alongside a trusted advisor.

4. Transparency Accelerates Deals
Clear pricing and payment options remove friction and shorten the path to purchase.

“When customers understand their payments and options early, the entire process moves faster — and everyone wins.”
— JB Burnett, Preston Automotive Group

Watch now and book a demo!